Water & Sewer Division

The Water and Sewer Department is a municipally owned utility for the residents of Shrewsbury.  Our water supply is derived from a series of gravel packed wells pumping over 4 million gallons of water a day.  The Sewer Department was started as a separate department in 1963.  Wastewater is treated with primary and secondary treatment at the regional Westborough Plant.

After treatment water is discharged into the Assabet River.  The Water Department supplies over 11,000 service connections through over 200 miles of water main to approximately 33,000 people.  The Sewer Department operates and maintains approximately 40 pump stations for over 165 miles of sewer main.

  1. Message from the Water & Sewer Div - Emergency Water Service Repairs are Complete on Main Street

    January 23, 2022, 12:00PM Updated: The Shrewsbury Water Department has completed repairs to a water service break in the vicinity of 448 Main Street. Water service in the area has now been restored. Read on...
  2. Sodium Fluoride for Water Treatment for the Town of Shrewsbury

    Date of Record: 12/8/21 -Due to a global supply chain issue, the inventory of sodium fluoride has been depleted in the Town's water. Dr. Hirsh, Med. Director- Worcester & the Shrewsbury Board of Health are urging parents to fluoride-treat their children. Read on...
  3. Important Message from the Water & Sewer Division - Annual Drinking Water Quality Report

    The annual drinking water quality report for calendar year 2020 is now ready and can be viewed online. This document, also known as the Customer Confidence Report, contains valuable information about our drinking water. Read on...
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Water & Sewer Resources