- Town Departments
- Payment Options
The Town of Shrewsbury offers a range of payment options including:
Online Payments through UniPay
For the most convenient, fast, and secure payment, please consider using the Town’s Online payment service through UniPay. It is quick; reduces administrative costs, and ensures that your payment is posted promptly and accurately. to help detail the efficiencies with UniPay vs. Third-party online payments please see the info-graphic below.
Direct Town Office Payment
Check payments can be conveniently dropped off at Town Hall through the black "Town Bills and Correspondence" box located in front of the building. This box is securely locked and is checked at least daily by the office staff.
Town Lockbox Processing via the Mail
Current Town bill payments may be mailed to P.O. Box 725, Reading, MA 01867-0405. This is the location of the Town’s Lockbox with our banking partner Eastern Bank.
The payment coupon must be sent with your check for processing. Failure to include the payment coupon with your check will delay the posting of your payment. If your payment is on a past-due bill, please contact the Treasurer's Office directly regarding payment.
Third Party Payment through Online Banking
Some residents prefer to pay their municipal bills by using online systems offered by their personal banks. The bank will withdraw the funds immediately from your account and issue a physical check to the Town without the payment coupon. Please note, these checks take 5-7 days to reach the Town, which in some cases causes the payment to be past due, incurring interest and fees.
We do not recommend this type of payment because no bill is remitted with the payment. These checks also cannot be processed by the lockbox facility without the payment coupon and are returned to the Treasurer’s office delaying further credit to your bill.
When processing payments through a Third Party Online Portal please include the following below on the check:
- The type of bill being paid (real estate, excise, sewer, personal property, etc)
- The bill number, year, and account number (remember bill numbers change from year to year)
- The name and address should be on either the check or the check stub
- If we cannot make such determination, we will mail your check back to you and ask that you return it with the appropriate remittance form.
Items returned may be subject to additional charges and interest.