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All customers within the Town of Shrewsbury have their water use measured by a meter. Shrewsbury’s water meters measure water in gallons. Charges for the amount of water consumed are based on the number of gallons used during a billing period.
Step 1: Locate your water meter
In most instances, your water meter is located in your basement along the wall closest to the street.
Step 2: Read your water meter
How to watch for Leaks
Turn off all water indoors and outdoors including sprinklers, ice maker, etc... If the low flow indicator moves, this may indicate a leak in an appliance or pipe. If the meter shows no obvious movement, note the reading on the meter and return in 4 hours to see if there is any change. Note: if you use water during that time, the meter reading will change. If you do notice movement, check all appliances, faucets, toilets, and other water sources for drips or leaks.
For other Frequently Asked Questions related to the Water & Sewer Division please visit: https://shrewsburyma.gov/312/Frequently-Asked-Questions
Please note: That the above meter is a Badger Recordall meter, the Town also has Hersey, and Muellers’ meters in service. The number of fixed zeros may vary from meter to meter.