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  1. Home

  2. Government

    1. Town Departments
      1. Board of Selectmen
        1. Annual Reports
        2. Chapter 40B
        3. Chapter 553 (PDF)
        4. Citizen Survey
        5. HIPAA
        6. Licenses
        7. Operational Policies
        8. Town Finances
        9. Town Manager Act
        10. Town Meeting
        11. Town Scholarship
        12. Zoning Bylaw & Map Changes
        13. Recreational Marijuana
      2. Town Manager
        1. Town Finances
          1. Audit
          2. Budget
          3. Finance Committee
          4. Warrants
        2. Annual Town Reports
        3. Ask the Manager
        4. Board of Selectmen Operational Policies
        5. Events Calendar
        6. Personnel Bylaws (PDF)
        7. Town Manager Act
      3. Assessors Department
        1. Role of the Town Assessor
        2. Real Estate and Personal Property Tax Abatements
        3. Property Tax
          1. Assessed Property Values
          2. Supplemental Tax
            1. Property Classifications
        4. Motor Vehicle Excise
          1. Motor Vehicle Excise Abatement & Form
          2. Motor Vehicle Excise Exemptions
        5. Personal Exemptions
          1. Personal Exemption Provisions
            1. Blind Exemption Clause 37
            2. Clause 17D
            3. Elderly Clause 41C
            4. Tax Deferral Clause 41A
            5. Veteran with Service-Connected Disability
          2. How to Apply for Personal Exemptions
        6. Personal Property Tax
        7. Vision Land Code Chart
        8. Tax Rate Chart
      4. Building Inspector
        1. Online Building Permit Application
        2. Electrical Permits
        3. Stretch Energy Code in Effect July 1, 2018
        4. Property Viewer Maps - GIS
        5. Permit Reports
        6. Building Permit - Instructions on How To Apply
        7. Mechanical Sample Documents
        8. Building Code Notice for Construction Supervisors
        9. Building Permits Frequently Asked Questions
        10. Permitting Fees
        11. Permitting Guide
        12. Plumbing & Gas Permit
        13. Zoning
          1. Zoning Bylaw & Map Change
      5. Council on Aging
        1. Caregiver Information
          1. Elder Abuse & Neglect
          2. Elder in Need of Care
          3. Support for Caregivers
            1. Arranging Care If You Are Away
            2. Day Care
            3. Dealing with Alzheimer's & Dementia
            4. General Support
            5. Help at Home
        2. Council on Aging Board
        3. Council on Aging / Senior Center Calendar
        4. Frequently Asked Questions
        5. Information & Referrals
          1. Services
        6. Senior Center
        7. Outreach
          1. Fuel Assistance
          2. Health Care Proxy
        8. Senior Citizen Computer Classes
        9. Senior Edition Newsletter
        10. Services, Programs & Activities
          1. CARES
          2. File of Life
          3. Friendly Visitor Program
          4. SHINE
        11. Transportation
          1. ADA vs. Regular Transportation Services
        12. Volunteers
      6. Department of Public Works
        1. Engineering & Conservation Division
          1. Department Calendar
          2. Engineering Frequently Asked Questions
          3. Property Viewer Maps - GIS
          4. Town Maps
          5. Stormwater Management
        2. Highway Division
          1. Department Responsibilities
          2. Driveways & Subdivision Access
          3. Reporting Problems
          4. Residents' Role
          5. Town Right-of-Way
          6. Winter Tips
        3. Parks & Recreation Division
          1. Programs & Brochures
            1. Special Needs Program
            2. Youth Sports Organizations
          2. Youth Basketball
          3. Parks & Recreation Facilities
            1. Donahue Rowing Center
              1. Donahue Rowing Center Advisory Committee
            2. Tennis Court Reservations
            3. Pond Information
          4. Events Calendar
          5. Parks & Cemetery Commission
          6. Recreation Jobs
        4. Public Buildings Division
          1. Town Buildings History
          2. Facility Condition Assessments
        5. Water & Sewer Division
          1. Information About Manganese in Shrewsbury
          2. Water Use Restrictions
          3. Frequently Asked Questions
          4. Annual Drinking Water Quality Reports
          5. Water Conservation Tips
          6. Shrewsbury Water Conservation Project
          7. Town-Wide Water Meter Replacement
          8. New Connections
          9. Subsurface Sewage Disposal
          10. Water & Sewer Rates
          11. Water Rate Studies
          12. Water System Reports
          13. Backflow Prevention Device Design Data Sheet
      7. Emergency Management
        1. About Shrewsbury Emergency Management Agency
        2. Community Emergency Response Team
        3. Types of Severe Weather
          1. Downbursts
          2. Lightning Safety
          3. Severe Thunderstorms
          4. Severe Weather Definitions
          5. Thunderstorms
          6. Tornadoes
          7. Watches & Warnings
          8. Hurricane Information
            1. Preseason Hurricane Tips
        4. Disaster Planning Tips
          1. Evacuation Steps for a Hurricane
          2. Fire Safety
          3. Flood Safety Awareness
          4. Homeland Security Advisory System
          5. Ice Safety Tips
          6. Pets in a Disaster
          7. Steps to Take to Safety
      8. Fire Department
        1. Frequently Asked Questions
        2. History
          1. How Fire Safety Has Changed
        3. Newsletter
        4. Permits
        5. Public Safety
          1. Mutual Aid
          2. Occupancy Limits
          3. Student Awareness & Fire Education (SAFE)
      9. Health Department
        1. Asian Longhorned Beetle (ALB)
        2. Bathing Beach
        3. Beaver or Muskrat Removal
        4. Behavioral Health
          1. Addiction
          2. Depression
          3. Domestic Violence
          4. Suicide Information
          5. Teen Dating Violence
        5. Disease
        6. Food Service
          1. Allergen Awareness
          2. Catering
          3. Certifications
            1. Food Protection Manager Certification (ServSafe)
            2. Allergen Awareness Certification
            3. Anti-choke Certification
            4. Hazard Analysis Critical Control Point (HACCP)
          4. Certified Food Consultants
          5. Exterior Grease Traps
          6. Farmers Market
          7. Fees
          8. Food Poisoning
          9. Frozen Desserts
          10. Hot Water in Food Establishments
          11. Ice Cream Trucks
          12. Milk & Cream
          13. Mobile Food Trucks
          14. Residential Kitchens
          15. Temporary Food
        7. Funeral Directors
        8. Gypsy Moths / Caterpillars
        9. Hotel/Motel and Trailer Parks
        10. Housing
        11. Influenza
        12. Medication Disposal
        13. Mosquitoes and Ticks
        14. rDNA
        15. Recreational Camps for Children
        16. Recycling
          1. Appliances & Electronics
          2. Batteries
          3. Cardboard
          4. Fire Extinguishers
          5. Hazardous Waste
          6. Light Bulbs & Fluorescent Tubes
          7. Mercury
          8. Propane Tanks
          9. Recycling Bin Options
          10. Recycling Calendar
          11. Street Listing
        17. Rubbish Disposal & Pay As You Throw
          1. Accepted & Unaccepted Rubbish
          2. Appliances & Electronics
          3. Basketball Hoops
          4. Batteries
          5. Books & Audio Material
          6. Bulk Waste
          7. Business Waste
          8. Composting
          9. Hazardous Waste
          10. Mercury
          11. Metal, Tires & Wood
          12. Paint Disposal
        18. Semi-Public Swimming Pools
        19. Sharps Disposal
        20. Tanning Salon
        21. Title V
        22. Tobacco
        23. Yard Waste
      10. Library
        1. About the Library
          1. Newsletter
          2. Policies
          3. Strategic Plan of Service 2020 through 2024
          4. Fiscal Year 2020 Action Plan
        2. Adult Services
        3. Book a Room
        4. Calendar & Passes
        5. Catalog & Account
        6. Children's Services
          1. Children's Room Calendars
          2. Home Schooler Information
          3. Library Material Request Form
          4. Library Teacher Card Application (PDF)
          5. Teachers Information
        7. Donations of Books and Other Materials
        8. E-Content
        9. English Conversation Circle
        10. Friends of the Library
        11. Frequently Asked Questions
        12. Garden Tools
        13. Genealogy Resources
        14. Library Card Registration
        15. Library History
        16. Library Teacher Material Request Form
        17. Mailing Lists
        18. Openings & Closings
        19. Outreach
        20. Print from Anywhere
        21. Recommended Reading Lists
        22. Reference & Research
        23. Study Tools
        24. Summer Reading
        25. Technology
        26. Teens & Tweens
          1. Young Adult Fun & Games
          2. Young Adult Great Books
        27. 3D Printing
        28. Volunteers
      11. Mountain View Cemetery
        1. Lot Purchase
        2. Parks & Cemetery Commission
        3. Cemetery Calendar
      12. Parks and Recreation
      13. Planning & Economic Development
        1. Economic Development
        2. Property Viewer Maps - GIS
        3. Allen Property - CenTech Park North
        4. Shrewsbury Development Corporation
          1. Property Highlights
          2. Centech Park North Marketing Brochure
          3. Why Choose Shrewsbury
          4. Site Plans & Evaluations
          5. Additional Information
        5. Lakeway Commons
        6. Planning Board
      14. Police Department
        1. Animal Control
        2. Crime Prevention
          1. ATM Awareness
          2. Child Safety
          3. Crime Alerts
          4. D.A.R.E.
          5. Domestic Violence
            1. ADVISE (Domestic Violence Education)
            2. Domestic Violence Prevention
          6. FBI Fraud Alert
          7. Fingerprint Services for Children
          8. Ransomware
          9. Scams
          10. Senior Citizens
          11. Terrorism
          12. Watch Your Car Program
          13. Water Safety
          14. Work Place Violence
        3. Find the Law
        4. Firearms Change of Address Notification (PDF)
        5. Firearm Use & Application Information
          1. Storage of Firearms
        6. Frequently Asked Questions
        7. Lake Quinsigamond Commission
        8. Lake Quinsigamond Commission Minutes
        9. Pay Parking Ticket
        10. Public Information
          1. Arrest & Daily Logs
          2. Criminal Offender Record Information
          3. Directions
          4. Domestic Violence
          5. Missing Persons
          6. Motorized Scooter Law
          7. Overnight Parking Ban
          8. Public Auctions
          9. Report Request
          10. Sex Offender Registry
        11. Public Services
          1. Child Car Seat Safety
          2. Domestic Violence Prevention
          3. E911 Disability Indicator Program
          4. Fingerprinting Services
          5. Home & Business Checks
          6. Parking Ticket Appeals
          7. R.A.D. (Rape Aggression Defense)
          8. School Safety
          9. Speaking Engagements
        12. Solicitor Permits
      15. School Department
      16. Shrewsbury Media Connection
        1. Public Access Channel
        2. What's On This Week - SPAC TV 28/328
        3. Educational Access Channel
        4. What's On This Week - SETV 29/329
        5. Governmental Access Channel
          1. Ask the Manager
        6. What's On This Week - SGTV 30/330
        7. Online Video Library
        8. SMC Advisory Board
        9. Awards
          1. Annual SMC Awards
        10. Classes
        11. Equipment & Studio Use
        12. Frequently Asked Questions
        13. Studio Directions
      17. Town Clerk
        1. District & County Officials
        2. Federal & State Officials
        3. Election & Voter Information
          1. Campaign Finance Reports
          2. State Election Results
          3. Local Election Results
        4. Licenses
        5. Official Records & Certificates
        6. Town Bylaws
        7. Town Meeting
          1. Annual & Special Town Meeting Documents
          2. Town Meeting Members
          3. Town Meeting Minutes
          4. Town Moderator
        8. Town Officials
          1. Affordable Housing Trust Fund
          2. Central Massachusetts Regional Planning Commission
          3. Citizens Advisory Committee (CAC)
          4. Human Services Advisory Committee
          5. Industrial Development Commission
          6. Industrial Development Financing Authority
          7. Registrars of Voters
          8. Soldiers Memorial Commission
          9. Trustees of the Wright and Harlow Charitable Fund
          10. Westborough Treatment Plant Board
      18. Treasurer
        1. Taxes
          1. Real Estate Taxes
          2. Supplemental Real Estate Taxes
        2. Payment Options
        3. Collection Policies
        4. Water & Sewer Collections
        5. Certificates of Municipal Lien
        6. Debt
        7. Employee Benefits
          1. New Employees
          2. Active Employees
          3. Summaries of Benefits & Coverage
          4. Retired Employees (Senior Plans)
          5. Insurance Advisory Committee
          6. Town Dental
      19. Veteran's Services
        1. Health Care Eligibility
      20. Town Accountant
    2. Town Boards & Commissions A -K
      1. Beal Building Reuse Committee
      2. Beal Early Childhood Center Building Committee.
      3. Board of Assessors
      4. Board of Health
      5. Board of Library Trustees
      6. Commission on Disabilities
      7. Complete Streets Committee
      8. Conservation Commission
      9. Council on Aging Board
      10. Cultural Council
      11. Donahue Rowing Center Advisory Committee
      12. Electronic Voting Study Committee
      13. Finance Committee
        1. Town Budget Info
        2. Town Budget Archive
        3. About the Committee
      14. Fiscal Study Committee
      15. Forestry Commission
      16. Historic District Commission
      17. Historic Preservation Committee
      18. Historical Commission
      19. Home Heating Working Group
      20. Housing Authority
      21. Insurance Advisory Committee
    3. Town Boards & Commissions L - Z
      1. Lake Quinsigamond Commission
      2. Library Building Committee
      3. Master Plan Implementation Committee
      4. Parks & Cemetery Commission
      5. Personnel Board
      6. Planning Board
        1. Forms & Applications
        2. Rules & Regulations
        3. Lakeway Commons
        4. Planning and Economic Development
      7. Public Lands Committee
      8. Retirement Board
      9. Scholarship Committee
        1. Town Scholarship Form
      10. School Committee
      11. Sealer of Weights & Measures
      12. Sewer Commission
      13. SELCO Commission
      14. Shrewsbury Development Corporation
        1. Property Highlights
        2. Centech Park North Marketing Brochure
        3. Why Choose Shrewsbury
        4. Site Plans & Evaluations
        5. Additional Information
      15. Shrewsbury Trails Committee
      16. SMC Advisory Board
      17. Targeted Zoning Committee
      18. Town Meeting
      19. Zoning Board of Appeals
        1. The Pointe at Hills Farm, 40B Comprehensive Permit
      20. Soldiers Memorial Commission
    4. Public Records
      1. Agendas & Minutes (Agenda Center)
      2. Annual Reports
      3. Notices of Hearings (Also see Agendas & Minutes)
      4. Bid Notices and Bid Awards
      5. Grant Awards; Federal, State and Municipal
      6. Budget Information
      7. Other Relevant Documents (Document Center)
      8. Vital Records and Certificates
      9. Town Record Archive (Archive Center)
      10. Permit Report
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  3. Town Services

    1. Building Permits
    2. Code Red Alerts
    3. Election & Voter Information
    4. Emergency Management
    5. Employment Opportunities With the Town
    6. Fire Department
    7. Green Shrewsbury
      1. Recycling
      2. Shrewsbury Water Conservation Project
    8. Health Department
    9. Library
    10. Licenses
    11. Official Records & Certificates
    12. Online Payments
    13. Parks & Recreation
    14. Personal Tax Exemptions
    15. Police Department
    16. Public Records
    17. Shrewsbury Media Connection
    18. Tax Abatements
    19. Town Budget Archive
    20. Town Meeting Information
    21. Town Scholarship
    22. Veteran's Services
    23. Water & Sewer
    24. Solid Waste
    25. Employee Intranet (Staff Only)
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  4. Around Town

    1. Public Records
    2. Town Budget Archive
    3. Town Business News
    4. Economic Development
    5. Employment Opportunities, Town of Shrewsbury
    6. Drinking Water - Manganese and You
    7. Green Shrewsbury
    8. Library
    9. Parks & Facilities
    10. Town Scheduled Events
    11. Recreation
    12. Shrewsbury Media Connection
    13. Town Manager
    14. Town Meeting
    15. Shrewsbury Statistics
    16. New to Town?
      1. Important Information
      2. Town Services
      3. Utilities
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  5. How Do I...

    1. Apply For
      1. A job with the Town
      2. Building Permits
      3. Personal Tax Exemptions
      4. Tax Abatements
      5. Zoning Bylaw & Map Change
      6. A Town Scholarship
    2. Pay
      1. Excise Taxes
      2. Parking Tickets
      3. Personal Property Taxes
      4. Real Estate Taxes
      5. Water & Sewer Bill
    3. Find
      1. Public Records
      2. Bid Notices and Bid Awards
      3. Agendas & Minutes
      4. Annual Town Reports
      5. Budgets
      6. Documents
      7. Genealogy Resources
      8. Town Laws
      9. Town Meeting Information
      10. Water & Sewer Rates
    4. Donate
      1. Share the Warmth
      2. Town Scholarship
    5. Sign Up For
      1. E911 Disability Indicator Program
      2. Fingerprinting Services
      3. New Water & Sewer Connections
      4. Notifications
      5. SMC Equipment & Studio Use
    6. Submit
      1. Library Card Registration
      2. Library Teach Material Request
      3. Online Payments
      4. Police Report Request
    7. Contact
      1. Federal & State Officials
      2. Town Officials & Staff
    8. Employment Opportunities
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